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More Information

This is the place for all your questions.

If you still haven't found your answer, Please feel free to send us an email or drop us a call!

Our guarantee


We offer a courtesy call the day preceding your transfer (if required). We pride ourselves on our high standard customer service skills and we will do whatever we can to make the beginning of your vacation as tranquil as possible. That means, we provide an air-conditioned vehicle tailored to the number of passengers travelling and also according to the luggage requirements specified by you. Regardless of whether you are travelling for business or delight, simply take a load off while we transport you safely and comfortably to your destination. 


Cheltenham Airport Cabs offers airport transfers services, from Cheltenham to any UK Airport, Seaport, or Cruise terminal.


All our drivers are PCO licensed, CRB checked, NVQ and Safeguarding test passed and of course, fully insured with many years of experience in carrying passengers to their destinations. Our aim is to offer the best reliable and safest transport service to all our customers at a very competitive price.


Where do we offer our services?


Airport transfers are available from: Cheltenham, Gloucestershire, Bristol, Birmingham, Gatwick, Heathrow, Luton, Stansted, London, Dover, Southampton, Liverpool, Manchester, Swindon, Oxford, etc...


Terms and Conditions


We do not accept any responsibility for loss or damage to any property /luggage carried in their vehicles,If a passenger flight is delay, Cheltenham airport cabs ensures consistency at no charge.FREE waiting time. All our vehicles are non-smoking. Cheltenham airport cabs are not accepting late bookings online (within 2 hours of transfer time) Cheltenham airport cabs will not responsible for any late arrival to destination. And we are not responsible If you missed your Flight because of traffic or any road conditions out of the Cheltenham airport cabs or their Drivers control. Cheltenham airport cabs will charge a fee of £150 for any damage to their vehicle made by the customer (e.g. vomiting).Holiday Season and Cheltenham Race week Price may change at anytime, Traveling between 12:00AM to 08:00AM Price may vary. Our Town/City prices are only for the town/city centres and 3 miles radius. Any extra mileage will be calculated at the rate depending on the vehicle type on booking,London Congestion Charge Currently £11.50 will be added if Journey whithin London City Centre and also ULEZ Charge Currently £12.50 will be added to your Journey, Cheltenham airport cabs will not refund any no-show where 30 mins have elapsed. Cheltenham airport cabs reserve the right to above charges:25% cancellation charge if cancellation made more than 24 hours before delivery time; 50% cancellation charge if cancellation made between 12 and 24 hours before delivery time;100% cancellation charge if cancellation made within 12 hours of delivery time. up to 30 mins from your requested pickup time at the airport. We charge 40p per minute for any further waiting time.Cheltenham airport cabs Offer a 24 hours online booking service, so you have the flexibility to book your airport transfer at your convenient time and location.


Looking for airport transfer?


Although, we specialise in airport transfers, we also offer our services for other needs in different locations, for example, Race gatherings - Ascot, Cheltenham, Lingfield etc... Sporting venues, Football, Rugby, Cricket and Athletic stadiums, Silverstone - Formula 1 racing, Hotels, Offices, Residence, Eurostar International Stations, Railway Stations, Restaurants, Theatres - You name it and we will drive you.



Corporate accounts?


Cheltenham Airport Cabs welcomes corporate accounts customers and, subject to credit references, we will be happy to offer you a monthly invoicing facility or direct debit on our airport services.



London Airports


The main London airports are Heathrow and Gatwick. Luton and Stansted airports are used for domestic and European flights. All the London airports are located around the M25 which is a circular motorway/highway which runs around London at a radius of around 15 to 17 miles. Transfers from the airports and cruise terminals to the central London hotels are relatively easy except in the morning and evening rush hours.


Our ground transfers service can easily be booked in advance through our online booking service or by contacting us e-mail or by telephone 07417 524333. It is advisable to book your transfer service in at least 48 hours in advance, we are quite happy to accommodate last minute bookings please call us. Evening rush hour can be unpredictable, One needs to allow extra time for taxi transfers during these periods. Please contact us for journey times if required. If you require further assistance in choosing or booking a , or car service please do not hesitate to contact us.


London Airports - Departure Information


International flights - check in 3 hours prior to departure;

European flights - check in 2 hours prior to departure;

Domestic flights - check in 1 hour prior to departure;

Boarding normally begins 45 minutes prior to departure;

We and most other airport transfer and taxi firms will generally drop you in the set down area at the relevant terminal. Terminal information can be verified from the British Airports Authority website. Alternatively, if you have the flight information our driver can check the terminal details. All ground transfers services to the airport during the evening rush hour will be difficult due to heavy traffic conditions. Please allow extra time for these periods, if you require any advice please do not hesitate to contact us. We prefer to get you there early rather than late and sorry. The choice however is yours.




London Airports - Arrival Information

 

It will take a minimum of 20 to 30 minutes from the time your flight lands for you to exit the airport. If you do not have a European passport it will take between 45 to 60 minutes to clear airport formalities. If however you are only carrying cabin luggage and hold a European passport you could be out in 10 to 15 minutes of landing. If you are a student and will be staying for more than 6 months there are additional medical formalities. If you do not have the necessary documents it could take well in excess of 2 hours to exit the airport. Whatever the circumstance our drivers are prepared to wait. Cheltenham Airport Cabs meet our customers at the airport information desk. The driver will be holding a greeting board with our webpage impression as a background and the customer name will be hand written on that greeting board. All taxi transfers into London during the morning rush hour will be difficult due to heavy traffic conditions.For further information please contact us.